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September 2023

Improved

Just online app

We’ve introduced online applications for Just’s product range, that you can submit in just a click from your Advise Wise account. To allow the Advise Wise Platform to request KFIs on your behalf and submit online applications you need to be registered with Just and connect your Advise Wise account with Just’s portal.

Improved

Fact Find and Suitability Letter System

We’ve introduced the Fact Find and Suitability Letter System to help you determine the most suitable equity release option for your clients. The system aligns with the FCA recommendations and follows the Equity Release Council’s 24-point checklist on best practices, ensuring that equity release advice is in full compliance with industry standards.

Improved

Improved case view

We’ve listened to our members’ feedback and made changes to improve the Case view page. We’ve added the date and time for all your product searches and KFIs requested, making product sourcing more efficient.


August 2023

New

Annuity referral system

We’ve introduced a Pension Annuity referral system, allowing you to refer your client to a leading UK retirement income specialist we’ve partnered up with, to maximise their pension savings, while you earn a referral fee.

New

Contacts Directory

We've introduced a Contacts Directory, providing you with a comprehensive collection of professional contacts to help you and your client. From ancillary services that your client might need assistance with, to lenders and specialist solicitors, and marketing consultants to help you grow your business. You can access the Contacts Directory from the Resources section of your Advise Wise account.

Improved

Instant KFIs and online app for Aviva

We’ve extended Instant KFIs for all Aviva plans, allowing you to request a KFI for Aviva plans in less than a minute directly on the Advise Wise Platform. Plus you can submit online applications for Aviva products directly from the client case page.


July 2023

New

Next birthday

We’ve introduced a new feature allowing you to use the client’s next birthday where your client’s birthday is in the near future.

By using their next birthday if its coming soon, your customer could potentially get products with higher LTVs and lower rates. You can choose to use the client’s next birthday every time you run a product search, on the Advanced Options page under “Other plan options“.

New

We’re going green

We’re going green, supporting the EPC rating! We’ve introduced new features that:

  • Enable you to enter the property EPC score, so that clients with a high rating can get plans with a better rate.
  • Include products that offer a limited-time free EPC evaluation within the product search results, for clients with no EPC.
Improved

Warning message for failed quote

We’ve added errored products to the product search results page when some lenders fail to respond for quotes and a “Restricted Product” tag to all the products affected. You’ll see any error messages also on the product search pdf when you download it.


June 2023

New

Instant KFIs for The Royal London Equity Release product range

We’ve introduced Instant KFIs for The Royal London Equity Release plans provided by Responsible Lending, which are now available on the Advise Wise Platform for users who have registered with them.

New

Client appointment log

We’ve introduced a new feature to your client’s case to enable you to log each client appointment details, including date, type of meeting, who attended and your meeting notes.

This will also help you complying with the Consumer Duty requirement to maintain accurate records of client interactions.

Screenshot of the appointment feature

May 2023

Improved

Accessibility improvements

We’ve made some accessibility improvements on the Fact Find template to remove potential barriers for colour blind users, avoiding to rely on the colour of elements alone to indicate the progress or the completion of a step.

Improved

Select All/Deselect All options

We’ve added the Select All/Deselect All options to the lenders filter on the product search, to make filtering faster and make your sourcing more efficient.


April 2023

Improved

Design refresh

We’ve spruced up the look and feel on the Advise Wise Platform to make it more modern and fresher.

New

Case Status

We’ve introduced the ability to record your client’s case status on the Advise Wise Platform. This will also enable you to categorise your cases into categories based on the progress of the case: Enquiry, Fact Find, Application and so on. You can update the case status from the drop down menu we’ve added inside the case itself, at the bottom of the case checklist. Plus you can check each case status from the case list in “My Cases” section.


March 2023

Improved

Fact Find navigation improvement

We’ve improved the navigation on the Fact Find template by adding the “Next” and “Previous” buttons at the bottom of the screen. This makes it easier to switch pages on the template.

Improved

Product comparison PDF

We’ve introduced the option to download the comparison table as a PDF.

When you select and compare multiple plans side by side, you can now download the comparison PDF to easily present product information to your clients, in a clear and concise manner and fulfil the needs of Consumer Duty.


February 2023

New

Rate Guarantee Filter

We’ve introduced the Rate Guarantee product filter on the product search, allowing you to view those plans where the lender will guarantee the rate for a certain period of time.

New

Self-Serve Portal

We’ve introduced the Self-Serve Portal filter, enabling you to view plans with a customer self-serve portal where the client can see their balance, documents, make payments online and much more.


January 2023

New

State Benefits Calculator

We’ve introduced an integrated state benefit calculator on your client’s case page, completely free to use, that you can run individually or as part of the fact find.

See how easy it is to use it. Once you get the benefits data, you have the option to email the results and download the pdf, which is also saved automatically on the client’s case.


December 2022

Improved

Accessibility improvement

We’ve improved support for colour blind users across the platform.


November 2022

Improved

We’ve introduced RIOs

We’ve introduced RIO plans to the Advise Wise Platform! Full details about these additional lenders and their plans can be found on the lender hub.

To source RIO plans, simply run and product search and select the ‘RIO & Other Mortgages’ option from the product type filter.


October 2022

New

Document uploading feature

We’ve added a new feature to the Advise Wise Platform, allowing you to easily upload any documents to your client’s case, in just a click! You can upload the most common file types, including PDF, Word, Excel, scanned images etc… This way you’ll have all your case’s documents together on your Advise Wise account.

Improved

User preferences improved

We’ve improved the user preferences on the Advise Wise Platform:

  • Set a specific email address to use when requesting KFIs from lenders - different to the one you’ve registered on your Advise Wise account.
  • Save default advice and solicitor fees to make your search even quicker, saving you to type the fees every time.

June 2022

Improved

Platform improvements

  • We’ve introduced a case checklist, allowing you to track the progress of your client’s case from enquiry through to completion.
  • We’ve also improved visibility for medical questions on the platform, making it easier to add them to your case to improve the product sourcing and find the most suitable plans for your client’s circumstances.
  • We’ve added a new search functionality to the dashboard, allowing you to quickly look for a client’s case. We’ve also improved the speed of the search on the client’s and case’s pages.

May 2022

Improved

Platform improvements

  • We’ve removed desktop valuation and the retention filters to keep the interface clean for the users.
  • Our max release calculator now passes through any information entered to quick quote, so you don’t need to re-key the same information
  • If you try to register but already have an account, we’ve improved the journey to get you logged in

April 2022

Improved

Filters by product range

When you filter products by lender, you can now also filter by their individual product ranges.


March 2022

Improved

Platform's improved look

We’ve improved the layout of your cases and clients views to make it easier for you to access your clients’ cases information.


February 2022

New

Flood risk reports

We’ve introduced a Flood risk report to the client’s property details. You can now download a PDF report for properties in England in just a click, directly from the client’s case on your account.

Screenshot of the Case View with flood map download
New

Expected Term calculator

We’ve added the Expected Term calculator to our platform! You can now calculate the life expectancy % for your clients in just a click. The new calculator is accessible from the Calculators secion on the Advise Wise Resources page.

New

Rate changes and deadlines summary table

We’ve introduced the NEW summary table to our website, with a handy recap of all rate changes and their submission deadlines.

Screenshot of the Rate Table View the rate table

January 2022

Improved

Product comparison improvements

We’ve introduced:

  • Improved version of the product comparision tool based on advisers’ feedback

December 2021

New

Instruct a solicitor

Read the press release

We’ve introduced:

  • a specialist solicitor direct instruction feature to our platform. You can now instruct a solicitor directly from your case, without rekeying any information.
  • a brand new legal hub, to collect all solicitors' document and resources in one single place.
Screenshot of the Legal Hub Find out how to instruct a solicitor directly from your case View the legal hub

November 2021

New

Max release calculator

We’ve introduced our new:

  • Max release calculator, allowing you to quickly see the maximum your client can release, before proceeding with a Quick Quote and product sourcing.
  • Calculators section to the Platform, with all the calculators we’ve released so far.
Screenshot of the max release calculator View the max release calculator

October 2021

New

Price per pound

Read the press release

We’ve introduced the price per pound feature to your product search, allowing you to easily see which plan has the best value for money for the customer.

This innovative feature illustrates the true cost to the client, for every pound received, after deducting the associated setup costs, based on the estimated term of the lifetime mortgage.

Example of price per pound
New

Product comparison table

Read the press release

We’ve introduced the market’s first product comparison table, allowing you to select and compare plans side by side. This will make it even easier to find the right product for your client’s needs.

Check how it works

June 2021

New

We’ve launched the market's first Desktop App.

Access your Advise Wise account in just a click and enjoy all the powerful features in the Advise Wise Platform, directly from your desktop.

Screenshot of the desktop app icon Download it now for free

April 2021

New

Fact Find launched

Read the press release

We’ve introduced our brand new dynamic Fact Find template, fully customisable and integrated with your case data.

Designed with the Equity Release Council checklist and guidance in mind, it will help you gather all the relevant information to review your client’s circumstances and provide expert advice.

Screenshot of the Fact Find Watch the video on how to use it Find out how to add Fact Find to your case

March 2021

New

Additional underwriting questions

Read the press release

We’ve added 20 additional underwriting questions to the platform, to tailor your product search to your client’s property.

You can now add optional property criteria to your cases and we’ll automatically filter out unsuitable products from your search results.

Find out how to use the optional underwriting questions

February 2021

New

Added resources

We’ve added a new dedicated resources section to our platform, with a wider collection of content. All available for free inside Advise Wise.

View our Resources

January 2021

New

Webinar series with ERC

Read the press release

We’ve released a webinar series in collaboration with the ERC on the adviser checklist.

Following the release of the ‘24 point adviser checklist’ by the Equity Release Council, we’re offering our members the opportunity to gain a better understanding of the document and ask questions directly to the Council.

Watch the episodes

November 2020

New

Fee options added to product search

Read the press release

We’ve improved your product search, with the option to add fees to your product search. You can now enter:

  • your advice fee
  • solicitor fees
  • how your client wants to pay for them.

We will then calculate the net loan amount, net fees including cashback and show an interest roll-up table to understand the impact of fees on the estate.

Find out how to add fees to your research
New

Instant KFIs for Just

Read the press release

We’ve extended Instant KFIs for all Just plans. You can now request a KFI for Just plans in less than a minute directly on the Advise Wise Platform.


October 2020

Improved

Improved platform navigation

We’ve improved our navigation to make it easier to view your cases & clients, use Quick Quote, check your benefits, instruct a solicitor and get support.

New

Google Street View added to platform

Read the press release

We’ve introduced Google Map & Street View in the property info on your case to make it simpler to advice remotely. You can now quickly and easily view your client’s proximity to commercial buildings and inspect their property’s construction type, roof and inclusion of solar panels.

Screenshot of the case map
New

Ask Jane legal month

Read the press release

We’ve introduced Ask Jane legal month.

Review all episodes

August 2020

Improved

Upgraded live chat

We’ve improved our live chat, so it's even easier now to get in touch with our help desk for technical and criteria support, sourcing plans from the whole of the market.

Try the new live chat icon on our platform and website.

Screenshot of chat button

July 2020

New

Advise Wise Plus launched

Read the press release

We’ve launched the Advise Wise Plus membership, a new and exclusive membership for select later life advisers, securing them uplifted commissions, exclusive products, dedicated industry events and exclusive Upskill content. Selected advisers will be automatically be enrolled in the new membership.


June 2020

New

New product filters

We’ve added some new and improved filters on the Advise Wise Platform, to make your product sourcing even easier.

With these new filters, you can limit your whole of market product results:

  • By the value of the cashback available
  • The percentage of optional repayments the client can make
  • If there isn’t a requirement to make payments

Plus, you can now view product details when using Quick Quote and we’ve added an optional lender notes field when requesting an automated KFI.

Screenshot of improved product filters
New

New Ask Jane series

Read the press release

We’ve launched Ask Jane series. In this series, our industry expert and Mortgage Club Manager Jane Hanlon, will answer your questions about the market, products, criteria and case studies.

Review all episodes

May 2020

New

Instant KFIs introduced

Read the press release

We’ve introduced Instant KFIs function for all Pure Retirement plans. This means you can get a KFI in just a few seconds through the Advise Wise Platform.


April 2020

Improved

Improved product filters

We’ve improved our product filters to support the changes to the later life mortgages. You can now filter plans in your product sourcing to view products that support desktop valuations and hide products with a retention on the released amount. These improvements are available via a Quick Quote and a full product search.

What’s new:

  • Two new checkboxes under the ‘Product features’ filter on your product search results.
  • Highlighted the loan and drawdown in red if a retention exists.
  • A new retention figure to the ‘More info’ section of each product, allowing you to see exactly how much of the loan will be retained.

March 2020

New

Quick Quote launched

Read the press release

Our most reqeusted feature is now live. We’ve launched our Quick Quote tool, allowing you to easily and quickly view available products from across the whole of market in just three clicks.

Get started with Quick Quote

February 2020

New

Specialist solicitors launched

Read the press release

We’ve launched the Advise Wise Specialist Solicitors panel, to make it easier for you to refer to specialist solicitors for your case completion.

New

Advise Wise Mortgage Club launched

Read the press release

We’ve launched the Advise Wise Mortgage Club, to complement your product sourcing and support you with your cases

More info about our Mortgage Club

November 2019

New

Advise Wise launch!

Read the press release