November 2024
Vulnerability support enhancement
We’ve partnered up with Comentis, the duty of care assessment company, allowing you to access their award-winning vulnerability assessment tool directly from your Advise Wise account.
This tool enables you to identify clients who are at risk of vulnerability, the nature of the risk and support them through suggested supportive actions, helping you fulfil Consumer Duty requirements.
To access Comentis vulnerability assessment you need to register with them.
October 2024
Age Next Birthday tags
We’ve introduced Age Next Birthday tags to the product search results, allowing you to see where the client’s upcoming Birthday has been used in the quote. This applies on lenders’ products that support it, when you choose to use the client’s next birthday in the Advanced Options.
This information will also be displayed on the PDF document when you export the product search results.
September 2024
Cost Calculator
We’ve introduced our new Cost Calculator, enabling you to compare key financial metrics of different mortgage products side-by-side. For the very first time in the UK, you can now compare traditional mortgages with retirement interest-only mortgages and a variety of lifetime mortgages.
The Cost Calculator also allows you to build different scenarios, comparing payment schedules, interest roll-up and the total amount borrowed/owed throughout the loan term for each product considered, to help you find the best solution for your client.
Watch the demo to see how easy it is to use the Cost Calculator.
We’ve introduced metric units and BMI
We’ve introduced a new improvement to the client’s case, enabling you to:
- choose between metric or imperial units when you enter the client’s height and weight
- see the client’s BMI (Body Mass Index), as an indication of whether their BMI will effect the quotes
We’ve introduced affordability tags
We’ve introduced affordability tags in our product search results enabling you to:
- Clearly see which products require an affordability calculation
- Improve customer outcomes
- Fulfil your Consumer Duty requirements.
Instant KFI for Royal London ranges
You can now source all Royal London Equity Release products from the Advise Wise Platform, including the popular Core product range and the new Principal product.
Plus, you can also request Instant KFIs for all their plans.
Pure API enhancement
We’ve enhanced our API integration with Pure Retirement to bring you the best possible sourcing experience.
This improvement allows you to:
- Rely on the most accurate live rates
- Access new product ranges as soon as they are launched
- Request Instant KFIs that you can download immediately.
To access the most accurate products and request Instant KFIs from the Advise Wise Platform you need to register with Pure Retirement and connect your Advise Wise account with Pure Retirement’s portal.
Dashboard and platform improvements
We’ve listened to your feedback and improved a few things on the platform to enhance your sourcing experience and to help you save time.
From Quick Quote to Full Quote
We’ve streamlined the Quick Quote journey further to make it even smoother. Plus we’ve added an option to go straight into a Full Quote to get the more accurate results for your clients.
Client’s postcode
You can now see your client’s postcode on the dashboard, clients and cases pages. Plus you can search for postcode on these pages, too.
Icons got more intuitive
We’ve replaced old icons with more clearly labelled buttons to make things such as submitting applications even easier.
August 2024
KFI requests
We’ve improved the product sourcing further, enabling you to request Instant KFIs in just one click and download the KFI within a few seconds.
To do so, you need to connect your Advise Wise account with lenders’ portals first.
If you haven’t done it yet, you can do it now from the Connect section on your account settings on the platform.
Default fee type option
You can now save time on your product sourcing, by setting the default fees options from your account settings.
You can always change this for each case according to your client’s preferences.
July 2024
Instant KFIs and online app for Canada Life
We’ve introduced Instant KFIs and online app applications submission for Canada Life’s product range.
June 2024
Newbury Building Society RIO plans
We’ve added Newbury Building Society later life plans on the Advise Wise Platform.
May 2024
Club selection made easier
We’ve now made it easier for you to set up your favourite club preferences in your account settings on your Advise Wise account.
Buckinghamshire Building Society RIO plans
We’ve added Buckinghamshire Building Society later life plans on the Advise Wise Platform.
April 2024
Improved research PDF
We’ve enhanced our downloadable research PDF document to better meet your compliance and audit needs.
Now, it shows all essential quote information including any product range exclusions and the selected filter options in a clear and concise way, for transparent decision-making.
Leeds Building Society RIO plans
We’ve added a new RIO lender to the Advise Wise Platform, enabling you to source a wider suite of products, including Leeds Building Society RIO plans.
February 2024
API integration with L&G
We’ve introduced L&G flexible pricing sourcing results and Instant KFIs for L&G’s product range, that you can now request in just a click from the Advise Wise Platform.
To access the most accurate products and allow the Advise Wise Platform to request KFIs on your behalf, you need to be registered with L&G and connect your Advise Wise account with L&G’s portal.
You can now also submit online applications for L&G’s product range in just a click from the Advise Wise Platform.
October 2023
Market Events page
We’ve introduced Advise Wise Market Events, a brand new page where you can find all later life market events, offering you a one-stop solution to get an overview of all industry events and register easily.
Legal hub expansion
We’ve expanded the legal hub with four new carefully selected partners specialists in the later life field. Plus we’ve extended the 1-click instruction feature to Boyd Legal, who can be instructed directly from the client case on the Advise Wise Platform.
September 2023
Just online app
We’ve introduced online applications for Just’s product range, that you can submit in just a click from your Advise Wise account. To allow the Advise Wise Platform to request KFIs on your behalf and submit online applications you need to be registered with Just and connect your Advise Wise account with Just’s portal.
Fact Find and Suitability Letter System
We’ve introduced the Fact Find and Suitability Letter System to help you determine the most suitable equity release option for your clients. The system aligns with the FCA recommendations and follows the Equity Release Council’s 24-point checklist on best practices, ensuring that equity release advice is in full compliance with industry standards.
Improved case view
We’ve listened to our members’ feedback and made changes to improve the Case view page. We’ve added the date and time for all your product searches and KFIs requested, making product sourcing more efficient.
August 2023
Annuity referral system
We’ve introduced a Pension Annuity referral system, allowing you to refer your client to a leading UK retirement income specialist we’ve partnered up with, to maximise their pension savings, while you earn a referral fee.
Contacts Directory
We've introduced a Contacts Directory, providing you with a comprehensive collection of professional contacts to help you and your client. From ancillary services that your client might need assistance with, to lenders and specialist solicitors, and marketing consultants to help you grow your business. You can access the Contacts Directory from the Resources section of your Advise Wise account.
Instant KFIs and online app for Aviva
We’ve extended Instant KFIs for all Aviva plans, allowing you to request a KFI for Aviva plans in less than a minute directly on the Advise Wise Platform. Plus you can submit online applications for Aviva products directly from the client case page.
July 2023
Next birthday
We’ve introduced a new feature allowing you to use the client’s next birthday where your client’s birthday is in the near future.
By using their next birthday if its coming soon, your customer could potentially get products with higher LTVs and lower rates. You can choose to use the client’s next birthday every time you run a product search, on the Advanced Options page under “Other plan options“.
We’re going green
We’re going green, supporting the EPC rating! We’ve introduced new features that:
- Enable you to enter the property EPC score, so that clients with a high rating can get plans with a better rate.
- Include products that offer a limited-time free EPC evaluation within the product search results, for clients with no EPC.
Warning message for failed quote
We’ve added errored products to the product search results page when some lenders fail to respond for quotes and a “Restricted Product” tag to all the products affected. You’ll see any error messages also on the product search pdf when you download it.
June 2023
Instant KFIs for The Royal London Equity Release product range
We’ve introduced Instant KFIs for The Royal London Equity Release plans provided by Responsible Lending, which are now available on the Advise Wise Platform for users who have registered with them.
Client appointment log
We’ve introduced a new feature to your client’s case to enable you to log each client appointment details, including date, type of meeting, who attended and your meeting notes.
This will also help you complying with the Consumer Duty requirement to maintain accurate records of client interactions.
May 2023
Accessibility improvements
We’ve made some accessibility improvements on the Fact Find template to remove potential barriers for colour blind users, avoiding to rely on the colour of elements alone to indicate the progress or the completion of a step.
Select All/Deselect All options
We’ve added the Select All/Deselect All options to the lenders filter on the product search, to make filtering faster and make your sourcing more efficient.
April 2023
Design refresh
We’ve spruced up the look and feel on the Advise Wise Platform to make it more modern and fresher.
Case Status
We’ve introduced the ability to record your client’s case status on the Advise Wise Platform. This will also enable you to categorise your cases into categories based on the progress of the case: Enquiry, Fact Find, Application and so on. You can update the case status from the drop down menu we’ve added inside the case itself, at the bottom of the case checklist. Plus you can check each case status from the case list in “My Cases” section.
March 2023
Fact Find navigation improvement
We’ve improved the navigation on the Fact Find template by adding the “Next” and “Previous” buttons at the bottom of the screen. This makes it easier to switch pages on the template.
Product comparison PDF
We’ve introduced the option to download the comparison table as a PDF.
When you select and compare multiple plans side by side, you can now download the comparison PDF to easily present product information to your clients, in a clear and concise manner and fulfil the needs of Consumer Duty.
February 2023
Rate Guarantee Filter
We’ve introduced the Rate Guarantee product filter on the product search, allowing you to view those plans where the lender will guarantee the rate for a certain period of time.
Self-Serve Portal
We’ve introduced the Self-Serve Portal filter, enabling you to view plans with a customer self-serve portal where the client can see their balance, documents, make payments online and much more.
January 2023
State Benefits Calculator
We’ve introduced an integrated state benefit calculator on your client’s case page, completely free to use, that you can run individually or as part of the fact find.
See how easy it is to use it. Once you get the benefits data, you have the option to email the results and download the pdf, which is also saved automatically on the client’s case.
December 2022
Accessibility improvement
We’ve improved support for colour blind users across the platform.
November 2022
We’ve introduced RIOs
We’ve introduced RIO plans to the Advise Wise Platform! Full details about these additional lenders and their plans can be found on the lender hub.
To source RIO plans, simply run and product search and select the ‘RIO & Other Mortgages’ option from the product type filter.
October 2022
Document uploading feature
We’ve added a new feature to the Advise Wise Platform, allowing you to easily upload any documents to your client’s case, in just a click! You can upload the most common file types, including PDF, Word, Excel, scanned images etc… This way you’ll have all your case’s documents together on your Advise Wise account.
User preferences improved
We’ve improved the user preferences on the Advise Wise Platform:
- Set a specific email address to use when requesting KFIs from lenders - different to the one you’ve registered on your Advise Wise account.
- Save default advice and solicitor fees to make your search even quicker, saving you to type the fees every time.
June 2022
Platform improvements
- We’ve introduced a case checklist, allowing you to track the progress of your client’s case from enquiry through to completion.
- We’ve also improved visibility for medical questions on the platform, making it easier to add them to your case to improve the product sourcing and find the most suitable plans for your client’s circumstances.
- We’ve added a new search functionality to the dashboard, allowing you to quickly look for a client’s case. We’ve also improved the speed of the search on the client’s and case’s pages.
May 2022
Platform improvements
- We’ve removed desktop valuation and the retention filters to keep the interface clean for the users.
- Our max release calculator now passes through any information entered to quick quote, so you don’t need to re-key the same information
- If you try to register but already have an account, we’ve improved the journey to get you logged in
April 2022
Filters by product range
When you filter products by lender, you can now also filter by their individual product ranges.
March 2022
Platform's improved look
We’ve improved the layout of your cases and clients views to make it easier for you to access your clients’ cases information.
February 2022
Flood risk reports
We’ve introduced a Flood risk report to the client’s property details. You can now download a PDF report for properties in England in just a click, directly from the client’s case on your account.
Expected Term calculator
We’ve added the Expected Term calculator to our platform! You can now calculate the life expectancy % for your clients in just a click. The new calculator is accessible from the Calculators secion on the Advise Wise Resources page.
Rate changes and deadlines summary table
We’ve introduced the NEW summary table to our website, with a handy recap of all rate changes and their submission deadlines.
View the rate tableJanuary 2022
Product comparison improvements
We’ve introduced:
- Improved version of the product comparision tool based on advisers’ feedback
December 2021
Instruct a solicitor
Read the press releaseWe’ve introduced:
- a specialist solicitor direct instruction feature to our platform. You can now instruct a solicitor directly from your case, without rekeying any information.
- a brand new legal hub, to collect all solicitors' document and resources in one single place.
November 2021
Max release calculator
We’ve introduced our new:
- Max release calculator, allowing you to quickly see the maximum your client can release, before proceeding with a Quick Quote and product sourcing.
- Calculators section to the Platform, with all the calculators we’ve released so far.
October 2021
Price per pound
Read the press releaseWe’ve introduced the price per pound feature to your product search, allowing you to easily see which plan has the best value for money for the customer.
This innovative feature illustrates the true cost to the client, for every pound received, after deducting the associated setup costs, based on the estimated term of the lifetime mortgage.
Product comparison table
Read the press releaseWe’ve introduced the market’s first product comparison table, allowing you to select and compare plans side by side. This will make it even easier to find the right product for your client’s needs.
Check how it worksJune 2021
Desktop app
Read the press releaseWe’ve launched the market's first Desktop App.
Access your Advise Wise account in just a click and enjoy all the powerful features in the Advise Wise Platform, directly from your desktop.
Download it now for freeApril 2021
Fact Find launched
Read the press releaseWe’ve introduced our brand new dynamic Fact Find template, fully customisable and integrated with your case data.
Designed with the Equity Release Council checklist and guidance in mind, it will help you gather all the relevant information to review your client’s circumstances and provide expert advice.
Watch the video on how to use it Find out how to add Fact Find to your caseMarch 2021
Additional underwriting questions
Read the press releaseWe’ve added 20 additional underwriting questions to the platform, to tailor your product search to your client’s property.
You can now add optional property criteria to your cases and we’ll automatically filter out unsuitable products from your search results.
Find out how to use the optional underwriting questionsFebruary 2021
Added resources
We’ve added a new dedicated resources section to our platform, with a wider collection of content. All available for free inside Advise Wise.
View our ResourcesJanuary 2021
Webinar series with ERC
Read the press releaseWe’ve released a webinar series in collaboration with the ERC on the adviser checklist.
Following the release of the ‘24 point adviser checklist’ by the Equity Release Council, we’re offering our members the opportunity to gain a better understanding of the document and ask questions directly to the Council.
Watch the episodesNovember 2020
Fee options added to product search
Read the press releaseWe’ve improved your product search, with the option to add fees to your product search. You can now enter:
- your advice fee
- solicitor fees
- how your client wants to pay for them.
We will then calculate the net loan amount, net fees including cashback and show an interest roll-up table to understand the impact of fees on the estate.
Find out how to add fees to your researchInstant KFIs for Just
Read the press releaseWe’ve extended Instant KFIs for all Just plans. You can now request a KFI for Just plans in less than a minute directly on the Advise Wise Platform.
October 2020
Improved platform navigation
We’ve improved our navigation to make it easier to view your cases & clients, use Quick Quote, check your benefits, instruct a solicitor and get support.
Google Street View added to platform
Read the press releaseWe’ve introduced Google Map & Street View in the property info on your case to make it simpler to advice remotely. You can now quickly and easily view your client’s proximity to commercial buildings and inspect their property’s construction type, roof and inclusion of solar panels.
Ask Jane legal month
Read the press releaseWe’ve introduced Ask Jane legal month.
Review all episodesAugust 2020
Upgraded live chat
We’ve improved our live chat, so it's even easier now to get in touch with our help desk for technical and criteria support, sourcing plans from the whole of the market.
Try the new live chat icon on our platform and website.
July 2020
Advise Wise Plus launched
Read the press releaseWe’ve launched the Advise Wise Plus membership, a new and exclusive membership for select later life advisers, securing them uplifted commissions, exclusive products, dedicated industry events and exclusive Upskill content. Selected advisers will be automatically be enrolled in the new membership.
June 2020
New product filters
We’ve added some new and improved filters on the Advise Wise Platform, to make your product sourcing even easier.
With these new filters, you can limit your whole of market product results:
- By the value of the cashback available
- The percentage of optional repayments the client can make
- If there isn’t a requirement to make payments
Plus, you can now view product details when using Quick Quote and we’ve added an optional lender notes field when requesting an automated KFI.
New Ask Jane series
Read the press releaseWe’ve launched Ask Jane series. In this series, our industry expert and Mortgage Club Manager Jane Hanlon, will answer your questions about the market, products, criteria and case studies.
Review all episodesMay 2020
Instant KFIs introduced
Read the press releaseWe’ve introduced Instant KFIs function for all Pure Retirement plans. This means you can get a KFI in just a few seconds through the Advise Wise Platform.
April 2020
Improved product filters
We’ve improved our product filters to support the changes to the later life mortgages. You can now filter plans in your product sourcing to view products that support desktop valuations and hide products with a retention on the released amount. These improvements are available via a Quick Quote and a full product search.
What’s new:
- Two new checkboxes under the ‘Product features’ filter on your product search results.
- Highlighted the loan and drawdown in red if a retention exists.
- A new retention figure to the ‘More info’ section of each product, allowing you to see exactly how much of the loan will be retained.
March 2020
Quick Quote launched
Read the press releaseOur most reqeusted feature is now live. We’ve launched our Quick Quote tool, allowing you to easily and quickly view available products from across the whole of market in just three clicks.
Get started with Quick QuoteFebruary 2020
Specialist solicitors launched
Read the press releaseWe’ve launched the Advise Wise Specialist Solicitors panel, to make it easier for you to refer to specialist solicitors for your case completion.
Advise Wise Mortgage Club launched
Read the press releaseWe’ve launched the Advise Wise Mortgage Club, to complement your product sourcing and support you with your cases
More info about our Mortgage Club