Market events

Upcoming events

February

Consumer Duty Reality: How to ensure your communications meet the consumer understanding requirements

Wednesday 26 February, 1-2-pm

When:

Wednesday 26 February, 1-2-pm

Given the FCA’s requirements to help consumers make informed decisions, how can firms ensure their communications are effective and clear?

There are several questions to address:

  • Which channels should we use to communicate with our clients?
  • How can we prioritise which communications to work on first?
  • What does good practice look like?
  • This Alliance webinar brings together industry experts to discuss practical steps to help firms develop and embed a robust consumer understanding framework. 

The webinar will cover: 

  • What the regulator expects of firms.Key insights from behavioural science and what they tell us about consumer behaviour.
  • Principles for clear communications.
  • Principles for effective verbal and video communications.
  • Communicating complex concepts during advised journeys.
Register

May

Later Life Lending Summit - London 2025

Tuesday 13 May 2025, 9am

When:

Tuesday 13 May 2025, 9am

Hosted by the Equity Release Council and taking place on Tuesday, 13 May 2025, in Westminster, London, this flagship event brings together key industry leaders to explore the latest developments, innovations, and opportunities in the market.

This unique event also enables attendees to: 

  • Explore the evolving role of later life lending - Gain expert insights into its impact on financial planning and property wealth.
  • Discover industry innovation - Learn about the latest advancements, best practices, and different approaches that are shaping the sector. 
  • Connect with key stakeholders - Network with 300+ industry leaders, policymakers, regulators, journalists, and consumer advocates.
  • Celebrate industry progress - Join peers in recognising the collective achievements and future opportunities within the later life lending community. 
Register